Membership Account FAQ

Thursday, September 12, 2013

Changing Your Password/Email for Sign In: Log in by clicking on the "Sign In" button. Click the green "My Account" button on the right side of the screen. Scroll down and click on the green "Edit" button. Change your password, email, or other information as necessary. Click "Save."

Renewing/Viewing Memb. Exp. Date: Once you are signed in, click the green "My Account" button on the right side of the screen. Click on the orange "Membership Information" tab near the middle of the screen. This is where you can see how many days are left of your membership. You can also renew your membership from here.

Changing/Adding Contact Information: Once you are signed in, click the green "My Account" button on the right side of the screen. Click on the red "Contact Addresses" tab near the middle of the screen. Click on "edit, delete" or "add" as necessary. Click ‘save’ when done.

Changing/Adding Emergency Contact Information: Once you are signed in, click the green "My Account" button on the right side of the screen. Click on the brown "Emergency Contacts" tab near the middle of the screen. Click on "edit, delete" or "add" as necessary. Click ‘save’ when done.

Viewing Purchase History/Receipts: Once you are signed in, click the green "My Account" button on the right side of the screen. Click on the yellow "Purchase History" tab near the middle of the screen. View the details of an order by clicking on the Order Number. Print as necessary if you need a receipt.

Questions: Contact Helen, our Membership Coordinator, at helen@aeoe.org.