San Diego Zoo Wildlife Alliance is a nonprofit international conservation leader, committed to inspiring a passion for nature and creating a world where all life thrives. Empowering people from around the globe to support our mission to conserve wildlife through innovation and partnerships, we support cutting-edge conservation, and bring the stories of our work back to our two world-famous front doors — the San Diego Zoo and San Diego Zoo Safari Park — giving millions of guests, in person and virtually, the opportunity to experience conservation in action. The deep and extensive knowledge gained from more than a century of experience in wildlife care, health, veterinary services, nutrition and conservation makes us invaluable in the global effort to save species. Our team members play a crucial role in driving our conservation efforts forward and bringing us closer to a world where all life thrives.
HOW YOU WILL IMPACT OUR MISSION
The Walking Tour Guide under general supervision conducts informative, entertaining tours in accordance with specified guidelines. This position reports to the Education Supervisor.
WHAT YOU WILL DO
- Conducts walking tours
- Educates the public and maintains the organization’s image of goodwill
- Answers questions
- Presents a positive, friendly, and outgoing image
- Conducts tours in an organized, safe and timely manner
- Maintains control over the tour group
- Sells and collects tickets
- Handles cash
- Assists in coordinating tour departures
- Conducts tours on paths, walkways and behind the scenes areas
- Conducts special tours as required
- Distinguishes wildlife in camouflaged habitats
- Responds to medical and mechanical emergencies
WHAT WE ARE LOOKING FOR
San Diego Zoo Wildlife Alliance is seeking an individual who is inspired to be a part of an organization that is committed to protecting wildlife around the globe; a leader to join us in our commitment to provide innovative opportunities for learning, engage with best-in-class conservation work, and share how that work is changing outcomes for wildlife every day through visits to the San Diego Zoo and San Diego Zoo Safari Park.
Preferred candidate would have experience with some or all of the following: experience teaching children in an informal or formal educational setting, experience with virtual instruction and comfortable with technology, ability to engage and interact with groups varying in size, and ability to learn and implement life science curriculum content for audiences of all ages.
EDUCATION AND CERTIFICATIONS
Training and/or experience which would demonstrate the essential functions, knowledge and skills outlined. An example of which would be prior training or education in the life sciences and prior experience in public speaking.
SKILLS AND KNOWLEDGE
- The principles of public speaking
- Simple techniques for crowd control
- Sales and cash handling
- Layout of the Zoo or Safari Park
- Learn basic botanical and zoological information
- Communicate clear and concise via an amplified public address system
- Deal tactfully and courteously with the public
- Understand and communicate instructions and directions
- Operate a portable sound system effectively
- Perform the essential functions and representative duties listed
SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER
- Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
- Family Passes
- Complimentary Tickets
- Local and In-House Discounts
- Employee Assistance Program
- Wellness Program
IMPORTANT DETAILS
- Location: Escondido, CA
- Position Type: Hourly, Part-Time, Non-Exempt Union Position - If selected, there will be fees and dues to be paid to the union
- Hourly Rate: $20.05
Be an ally for wildlife by joining our team! Apply directly on our careers website linked here: https://us241.dayforcehcm.com/CandidatePortal/en-US/sdzwa/Site/SafariParkCareersExternal/Posting/View/18230
At San Diego Zoo Wildlife Alliance, we thrive on celebrating our differences. Diversity is vital for the benefit of our team members, our guests, our community, and our wildlife.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
If you require a reasonable accommodation to complete an application, please email your request to sdzwacareers@sdzwa.org and provide the job title and location to which you are applying.
As a Federal Contractor, San Diego Zoo Wildlife Alliance is required to participate in the E-Verify Program to confirm eligibility to work in the United States.
San Diego Zoo Wildlife Alliance is a drug free workplace.
